Privacy Policy

Privacy Policy

At CSP Insurance Services, we are committed to protecting your privacy — both as a visitor to this website and as our customer. To our visitors and our customers, we offer this pledge:

CSP Insurance Services is the owner of the information collected on this website. We will not sell, disseminate, disclose, trade, transmit, transfer, share, lease, or rent any personally identifiable information to any third party not specifically authorized by you to receive your information, except as disclosed in this Privacy Policy.

Information Collection

We will ask you to provide your personal information when you request a quote, enroll for coverage, purchase an insurance policy through us, or send email to us from this website. When you request coverage from CSP Insurance Services, we will ask for your name, mailing address, telephone number, and email address, along with details relevant to the coverage you are seeking — such as information about your home, vehicles, business operations, property, or employees.

This information is provided to the insurance carrier when you purchase a policy so they can establish you as a policyholder. We maintain a record of your information at the offices of CSP Insurance Services so we can provide you with policyholder service. Every employee is required to sign and acknowledge a Confidentiality and Nondisclosure Agreement, and each has been instructed on maintaining the privacy of every customer and the importance of protecting personal information.

When you send us email from this website, you provide us with certain personally identifiable information, including your email address.

Payment Information

As an independent agency, premium payments are generally made directly to the insurance carrier that issues your policy. Where a payment is made to CSP Insurance Services, you may pay by credit card or personal check. If you pay by credit card, your card information is deleted from our records once your payment has been authorized — we do not keep a record of your credit card information. If you pay by personal check, we keep a copy of your check in your file. When you are directed to a carrier's payment portal from this website, that transaction is governed by the carrier's own privacy and security practices.

Consent for Communications

By providing your contact information through our website, you consent to be contacted by CSP Insurance Services via phone, text, or email for service updates, policy information, or marketing purposes. Automated technologies may be used for these communications.

You are not required to provide consent as a condition of purchasing any services. You can withdraw your consent at any time by contacting us at (843) 519-2557 or by following the opt-out instructions provided in the message.

Opt-Out Options

You can opt out of receiving marketing communications at any time by:

• Replying STOP to any text message.
• Clicking the Unsubscribe link in marketing emails.
• Contacting us directly at (843) 519-2557 or cspreception@csp4me.com.

Automated Communications

We may use automated technologies to contact you by phone or text for purposes related to your insurance needs, policy updates, or marketing. By submitting your information, you consent to receiving these communications. You can opt out at any time as outlined above.

Telephone Consumer Protection Act (TCPA)

CSP Insurance Services complies with the TCPA, which requires explicit written consent to contact you via phone or text for marketing purposes. By submitting your contact information on our website, you consent to these communications, as described in this Privacy Policy.

Text Messaging Consent

If you opt in to receive text messages from CSP Insurance Services, you may receive recurring messages including quotes, policy updates, service notifications, and follow-ups. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to unsubscribe. Consent is not a condition of purchase.

Mobile information collected through our text messaging opt-in will not be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors who provide support for our messaging services, such as our messaging platform provider, solely for the purpose of delivering those messages.

Data Retention

CSP Insurance Services retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to have your data deleted, please contact us at (843) 519-2557.

Cookies

A cookie is a piece of data stored on a visitor's device while they are visiting a website. We may use a short-lived cookie when you visit this site, only to distinguish one unique visitor from another during a particular session — the period of active site use while that visitor is linked to our server. We may use cookie technology during a session to carry forward your input during the quote or enrollment process, so you can enter your information once and have it appear later in the process. No personally identifiable information is stored on the cookie.

The cookie expires and is deleted as soon as you close your browser, or if you have not actively browsed our website for more than 20 minutes. A returning visitor is issued a new cookie for the new session and is in no way recognized as a visitor from a previous visit.

Third-Party Links

This website may contain links to third-party websites that are not controlled by CSP Insurance Services, including insurance carrier websites, claims portals, and payment pages. These links are provided as a convenience, and you use them at your own risk. We are not responsible for the content of third-party websites, nor for their privacy policies or practices. Our Privacy Policy applies only to information we collect while you are in a session with our website. If you follow a link to a third-party website, we strongly encourage you to review that website's privacy policy.

Changes to This Privacy Policy

We reserve the right to change this Privacy Policy without providing advance notice of our intent to make the changes.

Contact Us

If you have any questions about our Privacy Policy, please contact us at:

CSP Insurance Services

2420 Hoffmeyer Road, Suite D

Florence, South Carolina 29501

Office: (843) 519-2557

Fax: (866) 626-8048

Email: cspreception@csp4me.com

Last updated: August 2026