CSP Insurance Services was founded in 1939, when Clifford Cormell joined Earnest Streett to sell insurance in Florence. More than 80 years later, we still answer the phone ourselves. No call centers, no chatbots — just a local team that knows your name and your policy.
We compare several carriers to find a policy that fits you, not one company's products.
◆
80+ years local experience
Hospital bills, treatment, and prescriptions for a work-related injury or illness.
Medical expenses
Claims history
A single employment lawsuit can cost a business between $75,000 and $250,000 to defend, even when the employer did nothing wrong. For small and mid-sized businesses across South Carolina, that kind of hit can mean the difference between staying open and closing the doors. The EEOC recovered a record $660 million for discrimination victims in fiscal year 2025, and the agency shows no signs of slowing down in 2026. Employment-related claims are rising, and the types of allegations are expanding into new territory like AI-driven hiring bias and remote work disputes. If you employ people, you carry risk, period. Employment practices liability insurance exists to absorb that risk before it becomes a financial catastrophe. This guide breaks down what EPLI covers, how limits and deductibles work, what to do when a claim hits, and the questions business owners most often get wrong. Whether you run a restaurant in Myrtle Beach or a manufacturing operation in Rock Hill, understanding this coverage isn't optional anymore.
What is Employment Practices Liability Insurance (EPLI)?
EPLI is a specialized insurance policy designed to protect businesses against claims made by employees, former employees, and even job applicants who allege their legal rights were violated during the employment process. It covers the costs of legal defense, settlements, and judgments that arise from these claims. Unlike workers' compensation, which handles physical injuries, EPLI deals with the human side of employment: how people are hired, managed, evaluated, and let go.
Most businesses don't think about this coverage until they're staring at a demand letter. By then, the legal meter is already running. A well-structured EPLI policy acts as a financial backstop, covering attorney fees and damages that would otherwise come straight out of your operating budget.
Common Claims Covered: Discrimination, Harassment, and Wrongful Termination
The three heavyweights of EPLI claims are discrimination (based on race, gender, age, disability, religion, or other protected categories), sexual harassment, and wrongful termination. But the list doesn't stop there. Policies typically also cover retaliation claims, failure to promote, negligent evaluation, breach of employment contract, and emotional distress.
One area getting significant attention in 2026 is AI-based hiring practices, which are drawing increased regulatory scrutiny at both federal and state levels. If your business uses automated screening tools or AI-assisted resume filters, you could face discrimination claims even if no human made a biased decision. Several states now require employers to disclose AI use in hiring, and compliance requirements are evolving quickly. EPLI can help cover claims arising from these newer risk areas.
Who is Protected Under the Policy?
EPLI protects the business entity itself, its owners, directors, officers, and managers. If a supervisor makes an inappropriate comment that leads to a harassment claim, the policy covers the company's defense costs, not just the individual's. This matters because plaintiffs typically name both the company and the individual manager in their complaint. Some policies extend coverage to part-time and seasonal employees acting in a supervisory role, which is worth checking if your business scales up during tourist season along the Grand Strand or during holiday rushes.


Your CSP agent
Lawson Walker, CIC
Insurance Sales
On this page
CSP Insurance Services is a fully licensed independent insurance agency serving individuals, families, and businesses across South Carolina.
From our home in Florence, we proudly serve clients in Florence, Myrtle Beach, Rock Hill, Columbia, and communities throughout South Carolina. As an independent Trusted Choice agency, our team works with a wide range of top-rated carriers to provide personal and commercial coverage — home, auto, business, life, and more — tailored to the real needs of the people and businesses we protect.
Boat and Watercraft Coverage for Weekend Adventures
Your homeowners policy might cover a small kayak or canoe, but anything with a motor typically needs its own policy. Boat insurance covers physical damage to the vessel, liability for injuries or property damage you cause on the water, and sometimes towing and salvage costs.
Lake-specific risks differ from coastal ones. A boat kept at Myrtle Beach faces saltwater corrosion, hurricane exposure, and higher theft rates than one stored at a private dock on Lake Wateree. Your policy should reflect where you keep and operate the boat. An independent agency like CSP Insurance Services can compare quotes across multiple marine carriers to find coverage that actually matches your boating habits rather than forcing you into a one-size-fits-all plan.
| Feature | Admitted (Standard) Carriers | Non-Admitted (E&S) Carriers |
|---|---|---|
| State regulation | Fully regulated; rates filed with state | Exempt from rate filing; flexible pricing |
| Guaranty fund protection | Yes: state fund covers claims if carrier fails | No: no guaranty fund backstop |
| Policy forms | Standardized (ISO forms common) | Manuscript or custom forms |
| Risk appetite | Prefers low-to-moderate risk | Accepts high-risk and unusual exposures |
| Premium cost | Generally lower | Typically 20-75% higher |
| Surplus lines tax | Not applicable | Buyer pays state surplus lines tax (varies 2-5%) |
| Speed of placement | Standard timelines | Can be faster or slower depending on complexity |
Businesses increasingly rely on portable tech: laptops, tablets, external drives, and mobile servers. A computer equipment floater covers these items when employees take them off-site, whether that's a sales rep carrying a laptop to a client meeting in Columbia or a nonprofit transporting presentation equipment to a fundraiser. Some policies even cover the cost of data restoration, which can be more expensive than the hardware itself.
EPLI vs. General Liability: Understanding the Coverage Gap
Here's where a lot of business owners get tripped up. They assume their general liability policy handles everything. It doesn't. General liability covers bodily injury and property damage to third parties, like a customer slipping on a wet floor. It has absolutely nothing to do with an employee claiming they were fired because of their age or passed over for a promotion due to their gender.
This gap is real and expensive. A wrongful termination suit won't trigger your general liability policy, your commercial umbrella, or your business owner's policy. You'll be paying out of pocket unless you carry EPLI separately. An independent agency like CSP Insurance Services can help you see exactly where your current coverage stops and where EPLI needs to pick up, since they work across multiple carriers rather than being locked into one company's product lineup.
Comparison of Coverage Types
| General Liability | EPLI | |
|---|---|---|
| Bodily injury to customers | Covered | Not covered |
| Property damage to third parties | Covered | Not covered |
| Discrimination claims | Not covered | Covered |
| Sexual harassment allegations | Not covered | Covered |
| Wrongful termination lawsuits | Not covered | Covered |
| Retaliation claims | Not covered | Covered |
| Advertising injury | Covered | Not covered |
| Wage and hour disputes | Not covered | Usually excluded (limited options) |
The table makes it clear: these are two completely different animals covering two completely different risk categories.

Determining Your Limits and Deductibles
Choosing the right limits for your EPLI policy requires honest self-assessment. A business with five employees faces different exposure than one with 150. Most small businesses start with $500,000 to $1 million in coverage, but the right number depends on your industry, employee count, turnover rate, and claims history. Restaurants and healthcare providers in South Carolina tend to carry higher limits because both industries see above-average employment claims.
Your deductible, often called a retention in EPLI policies, is the amount you pay before the insurance kicks in. Retentions typically range from $2,500 to $25,000 for small businesses, with larger companies sometimes carrying $50,000 or more. A higher retention lowers your premium but increases your out-of-pocket exposure on each claim.
Factors That Influence Your Premium Costs
Several variables drive your EPLI premium:
- Number of employees and annual payroll
- Industry type (healthcare and hospitality tend to pay more)
- Employee turnover rate (high turnover signals higher risk)
- Prior claims history
- HR practices and documentation quality
- Whether you have an employee handbook and formal complaint procedures
Businesses that invest in anti-harassment training and maintain clear, written HR policies often qualify for lower premiums. EPL insurance pricing trends for 2026 show rates stabilizing somewhat after several years of increases, but carriers are still pricing aggressively for businesses with poor documentation or prior claims.
How Defense Costs Impact Your Policy Limits
This is a detail that catches people off guard. Most EPLI policies are written on a "defense costs within limits" basis, meaning every dollar spent on attorneys, depositions, and expert witnesses reduces the total amount available for a settlement or judgment. If you carry a $500,000 policy and spend $200,000 on defense, you only have $300,000 left for the actual claim resolution.
Some carriers offer "defense costs outside limits" policies, but they cost significantly more. Understanding this distinction matters because employment cases can drag on for 18 to 24 months, and legal fees accumulate fast. Ask your agent to walk you through this before you sign.
Boat and Watercraft Coverage for Weekend Adventures
Your homeowners policy might cover a small kayak or canoe, but anything with a motor typically needs its own policy. Boat insurance covers physical damage to the vessel, liability for injuries or property damage you cause on the water, and sometimes towing and salvage costs.
Lake-specific risks differ from coastal ones. A boat kept at Myrtle Beach faces saltwater corrosion, hurricane exposure, and higher theft rates than one stored at a private dock on Lake Wateree. Your policy should reflect where you keep and operate the boat. An independent agency like CSP Insurance Services can compare quotes across multiple marine carriers to find coverage that actually matches your boating habits rather than forcing you into a one-size-fits-all plan.
Boat and Watercraft Coverage for Weekend Adventures
Your homeowners policy might cover a small kayak or canoe, but anything with a motor typically needs its own policy. Boat insurance covers physical damage to the vessel, liability for injuries or property damage you cause on the water, and sometimes towing and salvage costs.
Lake-specific risks differ from coastal ones. A boat kept at Myrtle Beach faces saltwater corrosion, hurricane exposure, and higher theft rates than one stored at a private dock on Lake Wateree. Your policy should reflect where you keep and operate the boat. An independent agency like CSP Insurance Services can compare quotes across multiple marine carriers to find coverage that actually matches your boating habits rather than forcing you into a one-size-fits-all plan.
| Feature | Admitted (Standard) Carriers | Non-Admitted (E&S) Carriers |
|---|---|---|
| State regulation | Fully regulated; rates filed with state | Exempt from rate filing; flexible pricing |
| Guaranty fund protection | Yes: state fund covers claims if carrier fails | No: no guaranty fund backstop |
| Policy forms | Standardized (ISO forms common) | Manuscript or custom forms |
| Risk appetite | Prefers low-to-moderate risk | Accepts high-risk and unusual exposures |
| Premium cost | Generally lower | Typically 20-75% higher |
| Surplus lines tax | Not applicable | Buyer pays state surplus lines tax (varies 2-5%) |
| Speed of placement | Standard timelines | Can be faster or slower depending on complexity |
How to Handle an EPLI Claim
The first 48 hours after receiving a complaint or demand letter set the tone for the entire claim. What you do, and what you avoid doing, can be the difference between a manageable situation and a six-figure disaster.
Do not attempt to resolve the situation informally with the employee or their attorney before notifying your carrier. Do not fire, discipline, or reassign the person making the complaint. Do not delete emails, text messages, or other communications related to the allegation. Preserve everything and call your insurance agent immediately.
The Importance of Immediate Reporting
EPLI policies are almost always claims-made policies, which means timing is everything. Late reporting can give the carrier grounds to deny coverage entirely. Even if you think a complaint is frivolous or will blow over, report it. Many policies include a provision for reporting "potential claims" or circumstances that could lead to a claim, and using this provision early protects your coverage rights.
Employment practices litigation trends heading into 2026 show that claims are becoming more complex and multi-layered, often combining harassment, retaliation, and discrimination allegations in a single filing. Early reporting gives your carrier time to assign experienced counsel and build a defense strategy before deadlines start closing in.
Working With Insurance-Appointed Legal Counsel
Your carrier will typically assign a law firm from their approved panel to handle your defense. These firms specialize in employment law and handle hundreds of similar cases each year, which is actually an advantage. They know what works, what doesn't, and how to move cases toward efficient resolution.
That said, you still need to be an active participant. Provide all requested documentation promptly, make your managers available for interviews, and be honest about what happened. The worst thing you can do is withhold information from your own defense team. If your policy allows you to select your own attorney (sometimes called "Cumis counsel"), expect to pay a higher retention or premium for that privilege.
Specialty Lines: Flood, Earthquake, and Valuable Items
Flood insurance is a separate policy, typically written through FEMA's National Flood Insurance Program or a private carrier. If your home sits in a designated flood zone anywhere along the SC coast or near inland rivers, your mortgage lender will require it. But even homes outside mapped flood zones can flood: roughly 25% of flood claims come from properties in low-to-moderate risk areas.
Earthquake coverage is less common in South Carolina, but the state sits near the Charleston fault zone, which produced a magnitude 7.3 quake in 1886. A rider or standalone earthquake policy is worth considering if you're in the Lowcountry.
Scheduled personal property endorsements cover high-value items like jewelry, art, firearms, or musical instruments that exceed standard policy sub-limits. Most homeowners policies cap jewelry coverage at $1,500-$2,500 per item. If your engagement ring is worth $8,000, you need a scheduled endorsement or inland marine floater to cover the difference.
Common Questions About EPLI
Do I need EPLI if I only have a few employees?
Yes. Even small teams face risks from hiring or firing mistakes, and one lawsuit can be expensive enough to close a small business. A single wrongful termination claim from a two-person office can easily run $100,000 in defense costs alone. Size doesn't insulate you from liability.
Does EPLI cover independent contractors?
Most basic policies only cover W-2 employees, but you can often add an endorsement to protect against claims from contractors. This is especially relevant for businesses in South Carolina's growing gig economy. Ask your agent whether your policy includes or can be amended to include contractor coverage.
What is a 'claims-made' policy?
This means the policy must be active both when the incident happened and when the claim is actually filed for coverage to apply. If you cancel your policy or switch carriers without purchasing "tail coverage" (an extended reporting period), you could lose protection for incidents that occurred while you were insured but weren't reported until after the policy lapsed.
Does it cover wage and hour disputes?
Most standard EPLI policies exclude unpaid overtime or minimum wage claims, though some offer limited sub-limits for legal defense. The Department of Labor's updated overtime exemption rules have created fresh confusion for employers, making this exclusion particularly important to understand. If wage and hour risk is a concern, ask specifically about available endorsements.
Can I choose my own lawyer for a claim?
Usually, the insurance company selects a firm from their approved list, but some policies allow you to "buy" the right to pick your own counsel. This option typically comes with a higher deductible or an additional premium charge. For most small and mid-sized businesses, the panel attorneys assigned by the carrier are well-qualified and cost-effective.
Boat and Watercraft Coverage for Weekend Adventures
Your homeowners policy might cover a small kayak or canoe, but anything with a motor typically needs its own policy. Boat insurance covers physical damage to the vessel, liability for injuries or property damage you cause on the water, and sometimes towing and salvage costs.
Lake-specific risks differ from coastal ones. A boat kept at Myrtle Beach faces saltwater corrosion, hurricane exposure, and higher theft rates than one stored at a private dock on Lake Wateree. Your policy should reflect where you keep and operate the boat. An independent agency like CSP Insurance Services can compare quotes across multiple marine carriers to find coverage that actually matches your boating habits rather than forcing you into a one-size-fits-all plan.
Boat and Watercraft Coverage for Weekend Adventures
Your homeowners policy might cover a small kayak or canoe, but anything with a motor typically needs its own policy. Boat insurance covers physical damage to the vessel, liability for injuries or property damage you cause on the water, and sometimes towing and salvage costs.
Lake-specific risks differ from coastal ones. A boat kept at Myrtle Beach faces saltwater corrosion, hurricane exposure, and higher theft rates than one stored at a private dock on Lake Wateree. Your policy should reflect where you keep and operate the boat. An independent agency like CSP Insurance Services can compare quotes across multiple marine carriers to find coverage that actually matches your boating habits rather than forcing you into a one-size-fits-all plan.
| Feature | Admitted (Standard) Carriers | Non-Admitted (E&S) Carriers |
|---|---|---|
| State regulation | Fully regulated; rates filed with state | Exempt from rate filing; flexible pricing |
| Guaranty fund protection | Yes: state fund covers claims if carrier fails | No: no guaranty fund backstop |
| Policy forms | Standardized (ISO forms common) | Manuscript or custom forms |
| Risk appetite | Prefers low-to-moderate risk | Accepts high-risk and unusual exposures |
| Premium cost | Generally lower | Typically 20-75% higher |
| Surplus lines tax | Not applicable | Buyer pays state surplus lines tax (varies 2-5%) |
| Speed of placement | Standard timelines | Can be faster or slower depending on complexity |
What This Means for Your Business
Employment practices liability coverage isn't a luxury or a "nice to have" for businesses with large HR departments. It's a practical financial tool for any employer in South Carolina, from a five-person accounting firm in Florence to a 200-employee manufacturer in Columbia. The legal environment around employment claims is getting more complex, not less, and the financial exposure is real.
The smartest move is to review your current coverage with someone who can compare options across multiple carriers and tailor the limits, retention, and endorsements to your specific situation. CSP Insurance Services has been helping South Carolina businesses find the right protection since 1939, and their team can walk you through exactly what you need without the call center runaround. If you're unsure whether your business is properly covered, request a quote and get a clear answer before a claim forces the question.
About the author
Lawson Walker, CIC
I'm proud to be part of an agency that's served Florence since 1939. CSP Insurance Services started as Cormell-Streett & Patterson, built by people who believed insurance should be personal — and more than eight decades later, that conviction still drives everything we do. Commitment, Service, Protection isn't just what CSP stands for; it's how I approach every client relationship.
As an independent, Trusted Choice agency, we aren't tied to any single carrier. That means I work for you — shopping multiple companies to match you with coverage that actually fits your family, your business, and your budget. No call centers, no chatbots. Just a local expert who takes the time to understand what matters to you and stands by you when it counts.
Whether you're protecting your home, your car, or a business you've spent years building, I'd be glad to help you find the right coverage.
We compare several carriers to find a policy that fits you, not one company's products.
◆
80+ years local experience


1939
Serving SC
Most Requested
Core business coverage.
The policies most South Carolina businesses start with.

Commercial Property
Protect the building, equipment, and inventory your business runs on, so a covered fire, theft, or storm doesn’t become a closed door.

Workers Compensation
Required for most South Carolina employers with staff. It covers medical bills and lost wages when an employee is hurt on the job.

Commercial Auto
Cars, trucks, and fleets used for work need more than a personal policy. This handles liability, damage, and your drivers.

General Liability
Accidents happen on the job and on your property. General liability covers third-party injury and property damage claims against your business.

Inland Marine
Tools, equipment, and goods on the move aren’t covered by standard property policies. Inland marine protects them wherever they travel.

Business Owners (BOP)
A business owners policy bundles property and liability coverage into one package, often at a better price for small businesses.
We compare several carriers to find a policy that fits you, not one company's products.
◆
80+ years local experience


1939
Serving SC

Insurance Sales
J. Roger Jordan, CIC
[CONFIRM bio]
Personal Insurance
Coverage for your home, vehicles, and family.
Protect what matters most with personal policies shopped across our carriers.
Home
Your house is likely your largest investment. Home insurance helps rebuild after covered damage and protects you from liability.
Auto
South Carolina drivers need real protection. Auto coverage handles liability, collision, medical costs, and uninsured drivers.
Umbrella
When a serious claim climbs past your home or auto limits, umbrella coverage adds an extra layer of liability protection.
Boat
Time on the water should be worry-free. Boat coverage protects your vessel, your passengers, and your liability on the lake or coast.
Motorcycle
Riders need coverage built for the road. Motorcycle insurance protects your bike, your gear, and you after an accident.
Condo
Your association covers the building, but not what’s inside. Condo insurance protects your belongings, improvements, and liability.
We compare several carriers to find a policy that fits you, not one company's products.
◆
80+ years local experience


1939
Serving SC

Insurance Sales
J. Roger Jordan, CIC
[CONFIRM bio]
Boat
Your association covers the building, but not what’s inside. Condo insurance protects your belongings, improvements, and liability.
Time on the water should be worry-free. Boat coverage protects your vessel, your passengers, and your liability on the lake or coast.
Condo
Motorcycle
Riders need coverage built for the road. Motorcycle insurance protects your bike, your gear, and you after an accident.
Industries We Serve
Specialized coverage for your industry.
Every industry carries its own risk. We help South Carolina businesses protect what they've built.

Restaurants
Kitchens, customers, and staff create daily exposure. We protect your property, equipment, liquor liability, and employees.

Manufacturers
From equipment breakdown to product liability, manufacturers face risk on the floor and beyond. We help cover property, machinery, and goods.

Healthcare Providers
Practices and clinics carry patient, property, and professional risk. We help cover liability, equipment, and the people who run your practice.
We compare several carriers to find a policy that fits you, not one company's products.
◆
80+ years local experience


1939
Serving SC

Commercial Property
Protect the building, equipment, and inventory your business runs on, so a covered fire, theft, or storm doesn’t become a closed door.
Commercial Auto
Cars, trucks, and fleets used for work need more than a personal policy. This handles liability, damage, and your drivers.
How It Works
Getting covered is simple.
Four steps, one real person from start to finish.
We compare carriers
We shop options across our carriers to find strong protection at a fair price.
We compare several carriers to find a policy that fits you, not one company's products.
Multi-carrier choice
Claims advocacy
When a claim happens, we stand in your corner and help move it forward with your carrier.
Local SC roots
We live and work in Florence and understand the risks your community faces because we face them too.
Client Reviews
Why clients choose CSP.
Independent advice, real people, and decades of local roots.
We compare several carriers to find a policy that fits you, not one company's products.
◆
80+ years local experience


1939
Serving SC

Insurance Sales
J. Roger Jordan, CIC
[CONFIRM bio]
Boat
Your association covers the building, but not what’s inside. Condo insurance protects your belongings, improvements, and liability.
Time on the water should be worry-free. Boat coverage protects your vessel, your passengers, and your liability on the lake or coast.
Condo
Motorcycle
Riders need coverage built for the road. Motorcycle insurance protects your bike, your gear, and you after an accident.
FAQs
Questions, answered.
Straight answers about working with an independent agency.

What does an independent insurance agency do?
An independent agency represents several carriers instead of one. We compare coverage and pricing across companies, then recommend the policy that fits you best.
Do you cover both personal and business insurance?
Yes. CSP writes personal lines like home and auto, and commercial lines for businesses across South Carolina.
How long has CSP been in business?
CSP traces its roots to 1939, with more than 80 years serving South Carolina families and businesses.
Will I work with a real person?
Always. No call centers and no chatbots — you work with a local team member who knows your account.
Which areas do you serve?
We’re based in Florence and serve clients statewide, including Myrtle Beach, Rock Hill, and Columbia.
How do I get a quote?
Request a quote online, call us, or stop by the office. A real person will review your needs and follow up.
How It Works
Insurance tips & updates.
Plain-language guidance to help you make confident decisions.
We compare several carriers to find a policy that fits you, not one company's products.
◆
80+ years local experience


1939
Serving SC

Insurance Sales
J. Roger Jordan, CIC
[CONFIRM bio]
Boat
Your association covers the building, but not what’s inside. Condo insurance protects your belongings, improvements, and liability.
Time on the water should be worry-free. Boat coverage protects your vessel, your passengers, and your liability on the lake or coast.
Condo
Motorcycle
Riders need coverage built for the road. Motorcycle insurance protects your bike, your gear, and you after an accident.
Get a Quote
Let's find your coverage.
Tell us a little about what you need to protect. A real person from our Florence team will review it and follow up.
2420 Hoffmeyer Road, Suite D
Florence, SC 29501
Mon–Fri 8:30am – 5:00pm




